shashasha Terms of Service

Case B.V., hereinafter referred to as “shashasha EU” or “this site”, provides products or services to customers based on these Terms of Use.
By using shashasha EU, you agree to these Terms of Use. Please read them carefully.
We reserve the right to adjust this site and the terms of use. Should any part of this agreement not be enforced for any reason, it does not affect either validity or binding force of any other part.

Privacy Policy

Privacy Notice

shashasha EU recognizes the importance of customer’s privacy, and endeavors to protect any private information used and shared relating to privacy, and promises appropriate utilization. shashasha EU only uses information about customers in accordance with the General Data Protection Regulations (2018) and other relevant legislations and regulations. By visiting, you are accepting the practices described in this Privacy Notice.

Relevant Private Information

Personal information gathered by shashasha EU includes: name, address, telephone/mobile number, e-mail address, password, information regarding deliveries, information exchanged between customers and, information that could identify an individual regarding/combining above-mentioned information, and additional information provided by customers.

Utilization of Private Information

shashasha uses private information exclusively for the following purposes:

  • Confirmation/reference regarding orders
  • Confirmation/reference regarding order dispatches
  • Replying to inquiries from customers
  • Sending promotional material, newsletters, information regarding services from shashasha or affiliated companies

We will never release or share any private information with any third party, with the exception of the following situations:

  • To cooperate by law
  • To protect any individual’s life or resources and encountering difficulties gaining the agreement of the person

Safety Management

shashasha EU takes rational, systematical, physical, human and technological measures towards the safety management of private information gathered from customer, and endeavors to mitigate any risks of illegal access to the data, loss of private information, falsification, leakage etc.

Correction and deletion of private information

Please contact us directly (via our “Contact” page) regarding the correction and deletion of private information.

About Cookies

To provide customers with more advanced services, uses cookies. This does not allow the gathering of private information to specify any individuals, and does not infringe privacy. Customers can block or delete cookies either by using specific browser add-ons or by perusing specific features of the browser (please visit the website of the browser’s manufacturer for more information).

Conditions of Privacy Notice

Any changes of this Privacy Notice made by will be reflected on this page as our public announcement.


Our newsletter, informing registered users about books, artworks and other products in our catalogue, is sent using MailChimp.
MailChimp works in accordance with the new GDPR standards. Users who do not wish to receive our e-mail newsletters any longer may click the unsubscribe link at the bottom of any e-mail newsletter or sent an e-mail requesting to unsubscribe to

Data collection

We employ Google Analytics and Facebook Pixel to collect statistics about users’ presence on our website. The information that we collect is anonymous and is not used to track or identify individual users and/or their private information.

Domestic and international shipping

Depending on the destination country, postage fees are deffrent. Our system automatically calculates the shipping costs for your individual order based on your destination country. Simply add all desired articles to your virtual shopping card and proceed to the check-out page to calculate the shipping costs.
For international orders, our standard shipping partner is DPD.

Regarding customs clearance & duties

Depending on the laws and regulations of the destination country, import of certain goods may be restricted or prohibited. Any additional fees incurred during the customs clearance process will the responsibility of the customer.

Regarding returned articles

We will charge a shipping fee for any items that are sent back by the shipping company as a result of illegitimate reasons (e.g. failure to receive the items, exhausting the storage deadline of the shipping company etc.).

Payment Methods

Regarding payment via PayPal

Through your PayPal account, it is possible to use your debit card, credit card or bank account in order to pay for your order. Even without a registered PayPal account, you will to pay via credit card through PayPal’s secure services. The credit card companies accepted by PayPal are as follows:

  • Visa
  • MasterCard
  • JCB
  • American Express

With PayPal, you'll check out lightning-fast and easily without sharing your financial info with the merchant. Link your bank account, credit card, and debit card to your PayPal wallet, then pay however you choose. Buyers Can Checkout Without a PayPal Account.

Regarding returns & exchanges

In general, due to the nature of the products shashasha EU deals in, we do not accept cancellations, returns or exchanges issued by the customer after an order has been received.
In the unlikely event that you have been sent a product which differs from your order, please contact us to resolve the issue.

Once your order arrives, please confirm the contents of your delivery and the condition of the items carefully and promptly. We accept exchanges only if the customer contacts us within seven days of receipt of the order and at least one of the conditions listed below apply:

  • one or more items differing from the original order
  • defects caused during production/publication of the book (such as pagination/binding errors, physical damage etc.)
  • damage occurred during transportation

However, in the situations outlined below, we reserve the right to refuse returns & exchanges:

  • damage caused by the customer
  • items returned in incomplete state and/or without corresponding accessories
  • when items have been modified

Regarding commercial receipts

Please add the relevant information (receipt address etc.) into the comments box during the check-out process.

Regarding the copyright of our content

Unauthorized copying and replication of the contents of this site, text and images are strictly prohibited.

Ordering process

For orders paid using PayPal

  1. Add desired items to the shopping basket
  2. After confirming the contents of your shopping basket, please click “Proceed to Checkout”
  3. Enter a shipping address & confirm shipping costs
  4. Several additional options are available during this stage (order receipt etc.)
  5. Select the respective payment method
  6. Confirm the details of your order once more before clicking the “Order” button
  7. You are automatically taken to PayPal
  8. Following successful payment via PayPal, your order is received and will be processed

For bookshops & retailers

Regarding wholesale inquiries

shashasha EU offers wholesale options for selected items in our online shop. Conditions and details may differ for international and domestic orders. Please see the respective links for further details.

International wholesale inquiries